Privacy Policy
Who we are
Stour Valley AI is a trading name of IFAGENT LTD, a company registered in England and Wales (company number 17084732). Our registered address is 20 Wenlock Road, London, N1 7GU.
We are the data controller for personal data collected through this website (svai.co.uk). You can contact us about data protection matters at hello@stourvalleyai.co.uk.
What personal data we collect
We collect personal data in the following ways:
- Enquiry emails: when you email us at hello@stourvalleyai.co.uk, we receive your name, email address and any information you include in your message.
- Usage data: standard server logs may record your IP address, browser type, pages visited and timestamps. We do not use analytics cookies or third-party tracking on this site.
How we use your personal data
We use personal data to:
- Respond to your enquiry and discuss potential work together
- Maintain a record of our communications for follow-up purposes
- Comply with legal obligations where required
Our lawful basis for processing is legitimate interests (responding to business enquiries) and, where you become a client, contract performance.
How long we keep your data
We keep enquiry correspondence for up to two years from last contact. Client project records are kept for six years in line with standard UK business record-keeping obligations, then securely deleted.
Who we share your data with
We do not sell your personal data. We do not share it with third parties except where strictly necessary to deliver our services (for example, email infrastructure providers) or where required by law.
Your rights under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (subject to legal obligations)
- Object to processing based on legitimate interests
- Request restriction of processing in certain circumstances
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, email us at hello@stourvalleyai.co.uk. We will respond within one calendar month.
Cookies
This website does not use tracking or analytics cookies. Standard browser session behaviour (such as scroll position) may use browser storage, but no personal data is sent to third parties via cookies.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top of this page will always reflect the most recent version.
Contact and complaints
For any privacy-related questions, contact us at hello@stourvalleyai.co.uk.
If you are not satisfied with our response, you can complain to the Information Commissioner's Office (ICO).